Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Legal Notice
  •  


  • Copyright
  • Copyright Notice

    All content appearing on this Web site is the property of:

    Meyer & Sons LLC - 10-4 911 Store
    10-4 911 Store
    212 Church Road
    Milford, NJ 08848

    Copyright © 2012-2014 Meyer & Sons LLC - 10-4 911 Store. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2014 Meyer & Sons LLC - 10-4 911 Store. All rights reserved.



  • Use Of Site
  • INTRODUCTION

    Please read these Terms, Conditions, Policies and User Agreements of use, carefully and entirely before using or purchasing from Meyer & Sons 911 Store website. By accessing, using or purchasing from this website, you agree to be bound by these Terms, Conditions, Policies and User Agreements, including the Disclaimers set fourth below. You may not access, use or purchase from Meyer & Sons 911 Store on this site or otherwise if you do not agree.

    Minimum Advertised Price Policy

    Meyer & Sons 911 Store honors the minimum price policy (MAP) for all our suppliers and/or manufacturers that carry one.

    A MAP Policy is where a manufacturer only allows us to advertise their products at a maximum percentage below retail price. Otherwise stated, certain manufacturers will set a minimum price for a product to be sold. This type of policy allows all distributors of those products a fair and equal shot at selling the item.

    The Use Of Cookies 

    Many websites like ours receive and store some types of information automatically through the use of “Cookies.” Web browsers use files also know as cookies that enable us and most other websites to track your experience on our site. This information is used to better serve you and provide an exceptional user experience. You can set your browser to reject the use of cookies, but this may limit or hinder your ability to take full advantage of different features available on our site.

    Links To Other Sites

    We suggest that you exercise discretion while browsing the internet using this site. You should be aware that when you are on this site, you could be directed to other sites that are beyond our control. There are links to other sites from meyer911.com pages that take you outside of our service. These other sites may send their own cookies to users, collect data, solicit personal information or contain information that may be inappropriate or offensive. In addition, advertisers on this site may send cookies to users that we do not control. The use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. We make no representations concerning the content of any such third-party sites. We reserve the right to disable and/or remove any links from or to third-party sites.

    Use Of Web Beacons Or GIF Files

    Meyer & Sons 911 Store web pages may contain electronic images know as Web Beacons - also called Single-Pixel GIFS. This allow Meyer & Sons 911 Store to count users who have visited those pages and to deliver co-branded services. Meyer & Sons 911 Store may include these types of tools in e-mail messages or newsletters in order to determine whether messages have been opened and acted upon. Some of these Web Beacons may be placed by third-party service providers to help determine the effectiveness of our advertising campaigns or other e-mail communications. Meyer & Sons 911 Store prohibits Web Beacons from being used to collect or access your personal information.

    User Agreement, Terms And Conditions

    Your use of this website means you agree to the following terms of use (The "User Agreement"). If you do not agree with these terms you should leave this website (The "Site") immediately, not use the links or information herein, and/or not view, buy or subscribe to this service or its products.

    Your use of this website means you agree to the following terms of use (The "User Agreement"). If you do not agree with these terms you should leave this website (The "Site") immediately, not use the links or information herein, and/or not view, buy or subscribe to this service or its products.

    Ownership

    This site is operated by Meyer & Sons, LLC and it’s internet subsidiary Meyer & Sons 911 Store. All of the products or items on this site are owned by Meyer & Sons, LLC and our suppliers.

    Acceptable Use Policy

    Meyer & Sons, LLC website or websites may only be used for lawful purposes. Transmission of any material in violation of any U.S. or state regulation is prohibited. This includes, but is not limited to: copyrighted material, material legally judged to be threatening or obscene, or material protected by trade secret.

    Limitation Of Liability And Indemnity

    You agree that your use of this website, websites, products and services is at your sole risk. You agree that we will not be responsible to you for any direct, indirect, consequential, special or punitive damages or losses you may incur in connection with our website, websites, products, services, use or misuse of our products, even if we have been advised of the possibility of such damage or loss.

    In addition, you agree to defend and indemnify us and hold us harmless from and against any and all claims, proceedings, damages, injuries, liabilities, losses, cost and expenses (Including reasonable attorneys fees) relating to any act by you or materials or information transmitted by you in connection with our website, websites, products, items or services leading wholly or partially to claims against us or our other customers or third parties.  

    Disclaimer  

    Meyer & Sons, LLC website does not warrant that a person may legally purchase, possess or carry any specific item in our inventory according to federal, state or local laws. A person buying or viewing an item warrants that he or she is an adult of 18 years of age and is under no legal disabilities which would prohibit such person from ordering, owning, possessing or transferring these items under all applicable federal, state and local laws.

    A person buying or viewing an item or product warrants that it is his or her responsibility to check the state and local laws which may prohibit them from the use or possession of certain items. By placing an order or buying a product or item, you, the buyer agree to indemnify and hold harmless the seller Meyer & Sons, LLC.

    A person buying an item agrees that he or she will take full responsibility of what they do with an item after completion of the sale transaction.  

    Typographical Errors 

    Meyer & Sons, LLC and it’s subsidiaries shall not be responsible for any typographical errors. We reserve the right to refuse any order or cancel any existing invoice if the price on it is incorrect.

    Choice Of Law And Jurisdiction

    Meyer & Sons, LLC and it’s subsidiaries can be reached by individuals from all 50 states in the U.S. and people worldwide. Each place has a different set of laws. Since we can not keep track of all these laws and requirements, you agree that the law of the companies own state, New Jersey, will apply to all matters relating to this agreement and to Meyer & Sons, LLC.

    In addition, you agree and consent that if you ever take legal action against us, the courts of our own state, New Jersey, will have exclusive jurisdiction over any such legal actions. The following legal language makes this agreement binding:

    THIS AGREEMENT SHALL, FOR ALL PURPOSES BE GOVERNED BY AND INTERPRETED AND ENFORCED IN ACCORDANCE WITH THE LAWS OF THE STATE OF NEW JERSEY. THE PARTIES HEREBY AGREE THAT ANY ACTION ARISING OUT OF THIS AGREEMENT MAY BE LITIGATED UNDER LAWS OF NEW JERSEY, AND HEREBY AGREE TO SUBMIT TO THE JURISDICTION OF THE COURTS OF THE STATE OF NEW JERSEY, AND THAT SERVICE OF PROCESS BY CERTIFIED MAIL, RETURN RECEIPT REQUESTED, SHALL BE SUFFICIENT TO CONFER IN PERSONAM JURISDICTION OVER THE PARTIES HERETO.

    All rights not expressly granted herein reserved.

    Disputes

    If a dispute arises, the parties will try in good faith to settle it through mediation conducted by a mediator to be mutually selected. The parties will share the cost of the mediator equally. Each party will cooperate fully and fairly with the mediator and will attempt to reach a mutually satisfactory compromise to the dispute. If the dispute is not resolved within 30 days after it is referred to the mediator, it will be arbitrated by an arbitrator to be mutually selected. Judgment on the arbitration award may be entered in any court that has jurisdiction over the matter in the state of New Jersey. Costs of arbitration, including lawyers' fees, will be allocated by the arbitrator.

    Term Termination  

    These terms and conditions are applicable to your accessing the website, websites, viewing, emailing or buying a product, item or service. These terms and conditions, or any part of them, may be terminated or changed by Meyer & Sons, LLC without notice at any time, for any reason. The provisions relating to copyrights, disclaimer, limitations of liability, indemnification and miscellaneous, shall survive any termination.

    General  

    This agreement is the entire understanding between you and us regarding your relationship to Meyer & Sons, LLC. If either you or we fail to notify the other of any violations of this agreement, this will not mean that you or we can not notify the other of future violations of any part of this agreement.

    Meyer & Sons, LLC and it’s subsidiaries can and does reserve the right to refuse any order or cancel any existing order for any reason and at any time.



  • Privacy Policy
  • Privacy Statement

    We respect the privacy of our customers. At Meyer & Sons 911 Store we believe that your personal information is just that - personal! We guarantee that we will not share any of your personal information with any other company. If you have told us that you want to receive email from us, we will periodically send you special sales notices, notification of special offers, or special events. In the event that you no longer wish to receive these emails, you may email us back at contact@meyer911.com and we will immediately remove your name from our customer email list. Credit card, email and other personal information is used solely for the purpose of communication and/or business transactions between Meyer & Sons, LLC (DBA) Meyer & Sons 911 Store and our customers.

    Child Privacy

    Meyer & Sons, LLC or it’s subsidiary does not knowingly collect information on persons under the legal age of 18 years old. We do not and will not target our website or products to any person under legal age. We do not and will not sell our products for purchase or otherwise to persons under the legal age of 18 years old. Our catalogs, website or any sales information or literature is entirely aimed at adults 18 years of age or older.



  • Shipping & Delivery
  • Payment and Shipping Information 

    Payment Policies

    We accept payment through a variety of ways:

    • Visa, MasterCard, American Express & Discover.

    • PayPal (PayPal Payment Email - mjs911store@hotmail.com).

    • Money Orders, Certified Checks, Company or Agency Checks.

    • Personal Checks (See Additional Policy Below).

     

    Personal Checks Policy

     Check must contain following information.

      1). Name.

      2). Address.

      3). Phone Number.

    • Two forms of additional ID may be required and a credit card number.

    10-4 911 store reserves the right to hold product orders until personal checks clear the bank.

    Personal checks that do not clear the bank will be charged a fee of $35.00!

    Shipping Policies

    10-4 911 Store has taken great care in selecting emergency services products that we hope will provide you with the equipment and resources you require. We work extremely hard to choose and obtain quality products from top-notch manufactures.

     

     

    Your order may be delivered in multiple packages as we use many suppliers and manufactures.

    All orders are shipped as quickly as possible, when received Monday - Friday. Typically within 24 hours. Sunday and holidays are processed on the next business day.

     Most orders will be shipped using either FedEx or UPS. There may be certain times when the U.S.P.S. is used.

    Standard Shipping & Handling per Address

    Order Total

    Shipping Charge

    $1.00 to $5.00

    $1.99

    $5.00 to $10.00

    $3.99

    $10.00 to $20.00

    $5.99

    $20.00 to $50.00

    $7.99

    $50.00 to $75.00

    $10.99

    $75.00 to $100.00

    $12.99

    $100.00 to $150.00

    $14.99

    $150.00 to $200.00

    $16.99

    $200.00 to $350.00

    $20.99

    $350.00 to $400.00

    $24.99

    $400.00 to $500.00

    $28.99

    $500.00 to $750.00

    $29.99

    $750.00 to $1000.00

    $32.99

    $1000.00 to $1500.00 $60.00
    $1500.00 to $2000.00 $80.00
    $2000.00 to $2500.00 $100.00
    $2500.00 to $3000.00 $120.00

    Delivery to Alaska

    Add $15.00 to Above Rates

    Delivery to Canada & Mexico Add $15.00 to Above Rates

    Oversize/Heavy Items

    Depending on the weight and/or size of a particular product or large quantity of products, additional charges may apply. If the actual shipping charges differ from the stated shipping charges, a representative from Meyer & Sons 911 Store will attempt to contact you for approval. An example of this situation would be an order for a full-size light bar, cases of an item or multiple products ordered that greatly surpass the charges above.

    Hazardous Materials Fees

    Additional fees may be incurred on certain types of products that are or may be considered a haz-mat. Some of these types of items can include, but are not limited to pepper spray, flares, oxygen, paint or other such products.

    APO/FPO Shipping

    • Some select products can be shipped to these types of addresses.

    • Contact us for more information at contact@104911store.com  or call us at: 1-866-999-3573.

    • Shipping and handling is based on weight and destination.

    • Shipping times may vary.

    You should expect an extended delivery date when:

    • Your product requires customization or personalization.

    • Package is of an irregular size or weight.

    • Package is being shipped to a military address, APO/FPO addresses, Canada or other foreign nation (See above Policy).

    • Your item has been placed on backorder.

    Backorders

    • Backorders will ship upon receipt.



  • International
  • International Orders

    Most of our products are only available within the U.S.

    On some select items we can ship outside the U.S.

    • Contact us, since this has to be worked out in advanced.

    • $100.00 minimum is required for any order shipped outside the U.S. (Except U.S. military).

    • Additional charges for shipping and handling may be charged.

    • Charges for customs, tariffs, duties and/or taxes may also be incurred.



  • Sales Tax
  • Sales Tax

    Sales tax is applied to most orders that are shipped to the state of New Jersey. Some items may be exempt from sales tax. When we do collect sales tax, all money is paid to the appropriate government agencies. We are subject to regular auditing by these agencies at any time. 10-4 911 does not profit or make money on the collection of sales tax.

    Tax Exempt Customers

    New Jersey state law requires us to have and maintain your signed tax exemption or resale certificate on file. If we do not have one of these documents we are required to charge sales tax.

    What is Taxable

    New Jersey imposes a 7% tax on the retail sale of most merchandise and certain services sold within this state. Some items are exempt from tax regardless of who buys them or how they are used. Food purchases for home consumption, clothing, footwear, and prescription drugs.

    • Shipping is exempt from tax as a transportation charge.


  • Return Policy
  • Easy Returns

     

     

    We don’t just promise you the best service in the business, we personally guarantee it! Our guarantee is for a full 3 months. So, if you ever have a problem with a product or service, just call or email us and we’ll make it right!

     

     

    We are confident in our business, products and service. It is our highest priority to provide you with the best service, excellent products and a pleasant shopping experience.

    We will gladly refund, credit, replace or repair your new, unused and non-custom items.

    1). Custom/personalized items may be returned if we cause the error.

    2). Please don’t send us any items C.O.D. – we cannot accept them.

    Meyer & Sons 911 Store Strives For Your Complete Satisfaction

    Meyer & Sons 911 Store wants you as a customer for years to come, so we strive for your complete and total satisfaction with every purchase!

    We Cannot Accept Returns of Certain Items

    1). Undergarments, batteries, factory-closeouts, special orders, custom made or altered products and any product purchased on clearance.

    2). Worn or custom sized body armor.

      A). Unworn body armor must be returned in the original packaging with all manufacturers’ warranty and product literature intact.

      B). Custom sized body armor may be returned directly to the manufacturer within 14 days of the sale date for resizing only.

    3). No partial case pack items will be accepted. If you return a case pack item, it must be returned in the original shipping pack with all individual items unopened.

    4). Items that are shipped to APO/FPO addresses.

    Processing

    Please allow two weeks for your return to be processed.

    1). You will receive an email when your exchange or return has been processed.

    2). A credit should appear on your credit card, PayPal account or a check will be sent to you within two billing cycles.



  • Miscellaneous
  • Sale Restrictions of Specified Products

    The government of the United States restricts the sale of certain product types to international destinations. If an order is requested in some circumstances the sale and transaction are subject to screening against all published laws and regulations, as published by the U.S. Government. Some product examples are restricted, but not limited to, embroidered apparel, badges, nameplates, insignia, emblems, law enforcement pins or patches, body armor & weapons of any kind.

    Body Armor Restrictions

    It is against federal law for a person convicted of a violent felony to purchase or possess body armor. Additionally, various states also maintain laws restricting the purchase or possession of body armor. Through your purchase of body armor from Meyer & Sons, LLC and it’s subsidiaries you certify and acknowledge that:

    1). You have no felony convictions.

    2). You have not been convicted of any other crime that would restrict such a purchase under any state or federal laws.

    3). You have no intension of using body armor for committing a crime.

    4). You are of the legal age of 18 years old or older.

    We reserve the right to refuse sales of this type at any time or with any person.

    Except for in person sales or documented police or military purchases, body armor sale is restricted.

    Badge And Custom Badge Restrictions

    Here at Meyer & Sons 911 Store we have a responsibility to only sell Law Enforcement badges to authorized individuals and organizations. We take that responsibility very seriously and do require identification before we can process certain orders. We also reserve the right to cancel any order we feel is inappropriate. Please review the information below.

    All IDs and/or Letters can be faxed to 866-941-6740 or scanned and emailed to us.

    State and Local Law Enforcement

    We request a Department ID be faxed to our office to process your order. The ID must have the name of the person placing the order. We may also accept a letter on department letterhead stating the person placing the order is authorized to purchase a badge representing that department. The letter must be signed by a superior officer. We reserve the right to contact the department to verify employment.

    Federal Law Enforcement

    On any badge representing, mentioning, or resembling a Federal Agency, we require a Federal picture ID OR a letter on department letterhead, signed by a superior officer specifically stating that the person placing the order has authorization to purchase a badge representing the agency. There are no exceptions!

    Military

    For any badge that represents the military, we require a military picture ID. If necessary, we will accept a letter signed by a superior officer on department letterhead.